Get in Touch With Us
Got a question about one of our poker site reviews, spotted something that needs updating, or want to flag a concern? This page covers the ways to reach our team and what happens once you do.
How to Send Us a Message
Email is the best way to contact us. Write to [email protected] and a member of the team will read your message personally — we don't rely on automated replies to stand in for a real response. Including a short summary of what your message is about (a review question, a correction, a general enquiry) helps us route it to the right person and get back to you sooner. We aim to respond within a couple of working days, though it can take a little longer during busier periods.
What We Can Help With
- Review and ranking questions — If you want more detail on how a specific poker site was assessed, or why it sits where it does relative to others we cover, ask us directly.
- Corrections — Poker sites change their bonus terms, deposit methods, and licensing details regularly. If something on the site looks out of date, tell us and we'll look into it.
- Content suggestions — If there's a payment method, region, or format of real money poker you'd like to see covered in more depth, we're open to hearing it.
- Commercial and partnership enquiries — If you represent a poker operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If you're worried about your own play, or someone else's, please say so in your message. We'll point you toward appropriate support, including the National Council on Problem Gambling helpline at 1-800-GAMBLER.
About This Site and What We Cover
Best Poker Sites reviews and compares online poker sites and apps for players in the US, looking at traffic and liquidity, game variety, bonus terms, payment options, and mobile experience. Some of the links on this site are commercial, meaning we may earn a commission if you sign up through them. This never determines how a site is scored or ranked — our assessments are based on the same criteria for every operator we cover, and commission does not buy a better position.
If you're looking for a broader comparison rather than a contact point, our roundup of trusted non-GamStop casinos for UK players covers a different market and audience, in case that's what you were actually searching for.
A Word on Accuracy and Responsible Play
We try to keep bonus terms, licensing details, and payment information current, but poker operators update their offerings often. If you rely on something you read here before signing up or depositing, it's worth double-checking the operator's own terms first — and if you spot a discrepancy, that's exactly the kind of thing worth emailing us about.
Online poker involves real financial risk. Nothing on this site should be read as a guarantee of winning, a way to recover losses, or a substitute for professional financial advice. Play is intended for adults 21 and older in states where it is legal (18+ in a small number of states) — please confirm the minimum age and legal status of online poker in your own state before playing. If gambling stops feeling like entertainment, free and confidential help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER.
What to Expect Once You've Written In
Every message is read by a real person, not filtered through a bot. We won't always be able to resolve every request — for example, we can't intervene in disputes between a player and an operator — but we will always acknowledge your message and try to point you in a useful direction. Thank you for taking the time to reach out.